Something is wrong with my order / something is missing
Sorry to hear there has been a problem. Let's see if we can resolve this as quickly as possible for you.
Have you tried our FAQ section?

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If you're still unable to resolve your issue, please contact us as soon as possible regarding the problem. If necessary, please send through photographs highlighting any damage to We will then investigate the matter and endeavour to replace the broken part or the missing component as soon as we can.